About Us
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Credentials earned:  The Laboratory Quality Management 2017 program is accredited by the Division of Continuing Professional Development, Faculty of Medicine, University of British Columbia.
Continuing Education Credits: Canadian Society for Medical Laboratory Science, Royal College of Physicians and Surgeons of Canada Continuing Education Credits (MOCOMP), Canadian College of Microbiologists - CCM, and American Society for Clinical Pathology
About this course: It is a completely on-line 21-week course designed to provide knowledge, discussion, and expertise for those interested in Quality Management for clinical and research laboratories. 
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Content: International standards for Quality and Success
History of Quality Management
Costs of Poor Quality
Quality Partners
Quality Culture
Root Cause Analysis
Modern Tools for Quality in the Medical Laboratory
Risk Management
Document Preparation and Management
Understanding and Working with Error
Quality Education and Leadership
Quality Indicators
Continual Improvement
Six Sigma and Lean

Student Profile:

The course is highly valuable for those who are or intend to be laboratory quality managers, and for those that work with quality management issues. This course is appropriate for technologists, physicians, administrators, and other laboratory professionals.


Registrants must possess either the RT diploma, or BSc, or MD, or PhD, plus a minimum of 3 years work experience.
This course will be limited to 36 participants. Laboratory personnel with at least 3 years of work experience will gain the most from this course.
Please click here for registration.

Tuition 2018:

$2300.00 CDN.
Includes required texts, standards and examinations.

Delivery Method: 

on-line interactive

Program Length: 

21 weeks (January - June), excludes 1 week for writing final exam.

Time Commitment: 

The course will require a time commitment of approximately 10 hours per week (reading, discussion, and assignments.)

Assessment :
  • Assessment is based on discussion participation, assignments, quizzes and a final examination (all conducted on-line.)
  • Minimum pass mark is 60%.
POLQM graphic
Revised: July 12, 2017